https://miketattersall.com/ Writing on product management, service design, and delivery leadership from Mike Tattersall, Product Manager and Chief Delivery Officer at Hippo Digital. en-gb michaelrwtattersall@gmail.com (Mike Tattersall) https://miketattersall.com/blogs/productivity.html https://miketattersall.com/blogs/productivity.html Wed, 28 Aug 2024 09:00:00 +0100 A simple flowchart-based productivity system for managing incoming tasks — actionable or not, delegate or do, immediate or scheduled. https://miketattersall.com/blogs/service-design.html https://miketattersall.com/blogs/service-design.html Sun, 12 Feb 2023 09:00:00 +0000 What service design is, what service designers do, and how service blueprints fit alongside user research and analytics. https://miketattersall.com/blogs/my-product-management-principles.html https://miketattersall.com/blogs/my-product-management-principles.html Sun, 12 Feb 2023 09:00:00 +0000 Seven principles that guide my approach to product management — from starting with why and designing for real people to measuring what matters. https://miketattersall.com/blogs/product-management-in-government.html https://miketattersall.com/blogs/product-management-in-government.html Sun, 12 Feb 2023 09:00:00 +0000 Product management in government is shaped by users, policy, stakeholders and service context — not profit. The unique challenges and skills it demands. https://miketattersall.com/blogs/building-effective-teams-to-solve-problems.html https://miketattersall.com/blogs/building-effective-teams-to-solve-problems.html Sun, 12 Feb 2023 09:00:00 +0000 Effective problem-solving teams start by understanding the problem, build around skills not job titles, and scale only when communication can hold up.